Customer Success - Team Manager

Global Pick · a remote role at an international or top-paying employer

Canonical

Posted 8 months ago

customer success managerMANAGERREMOTERemote (APAC)Operations
home based - americas, home based - apac

Skills

customer successcoachingmentoringdata analysiscommunication

Workplace Signals

Work-Life
20%
Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004!
Autonomy
40%
Lead, mentor, and drive changes across regions; independent oversight of regional performance.
People First
30%
Collaborative, diverse customer base; global team orientation.
Low Pressure
10%
Comfortable dealing with ambiguity and adapting to change.
Collaborative
80%
Cross-functional collaboration with Sales, Marketing, Product, and Support; establish trustworthy channels of communication.
Transparency
60%
Collaboration with other teams is essential (Cross-functional collaboration: Sales, Marketing, Product, Support).
Learning
91%
Personal learning and development budget of USD 2,000 per year; commitment to continuous learning (curious, flexible, scientific). · Canonical Academy Real-world, industry relevant exams.
Flex Hours
30%
Distributed work environment; twice-yearly in-person sprints.
Good Pay
30%
We offer a performance-driven annual bonus and vary compensation by location and performance.
Above Market Pay
20%
Annual compensation review; performance-driven annual bonus.

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