Technical Customer Support Engineer, APAC (Weekend Coverage)

Global Pick · a remote role at an international or top-paying employer

Hercules

Posted 14 days ago

support engineerREMOTERemote (Sydney time)Customer Support USD 60k - 120k / annual

Skills

typescriptreactpostgresqlredisdocker

Workplace Signals

Work-Life
22%
Unlimited vacation policy; remote weekend schedule · Employee reviews: work_life_balance 1,5/5 (2 reviews)
Autonomy
70%
We ship. We ship fast, iterate, and correct mistakes quickly; willing to operate at any level to get things done
People First
10%
Employee reviews: culture_values 2,0/5 (2 reviews) · Recommend to friend: 0%
Collaborative
40%
Public incident management and customer communication responsibilities
Transparency
55%
Be the first point of call for platform incidents; manage public status and customer communication · Employee reviews: senior_management 1,0/5 (2 reviews)
Learning
56%
Opportunity to transition to software engineering, pre-sales, or post-sales after 6-12 months · Employee reviews: career_opportunities 1,5/5 (2 reviews)
Good Pay
60%
$60k-$120k + equity; $60K - $125K
Above Market Pay
40%

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